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Terms and Conditions

This page sums up the rules that apply when you play at Casino Extreme. Registering an account means you accept our full General Terms and Conditions. When those terms change, you can stop using our services before the new version takes effect, which is at least two weeks after we announce it.

Who runs Casino Extreme

The company behind Casino Extreme is Anden Online N.V., incorporated in Curaçao, with its office on Kaya Richard J. Beaujon Z/N. Its licence application with the Curaçao Gaming Authority currently shows the status Active.

Who can play

With a second account, all winnings are void and we may close every account involved. Your account is for your own private use, and nobody else, minors included, may play on it.

Money on your account

Deposits must come from legal funds and from payment methods in your own name. A bet is final once placed and cannot be reversed. Wager every deposit at least once before you ask for a payout, otherwise a fee of up to 10% may be charged after a review. Payouts return to the account the deposit came from where possible.

Bonuses and coupons

Only one promotion runs at a time for each player, unless an offer says otherwise, and promotions are limited to one per person, family, address, phone number, card and computer. Your balance has to be below $1 before you redeem a coupon. A coupon code works on one deposit, can be used once and expires 7 days after you redeem it. With an active deposit coupon the highest bet is $20 unless the offer sets another figure, and larger bets cost you the promotion winnings. A welcome bonus can be claimed only once.

Checks and account closure

We may ask for documents on your first withdrawal and later at random. If we suspect fraud, collusion or abuse of a bonus, we can hold the balance, cancel winnings and close the account. You can close your account whenever you like by writing to our team, and any balance left is returned after the applicable deductions.

Disputes

Talk to our support team first. If the case stays open, you can use our complaints procedure and, after that, a free independent dispute resolution service.

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